Shipping Policy

Thank you for shopping with PawMini Lab.

Because our products are custom-made, please allow time for both production and shipping.

Processing Time

All products are custom made to order.

Production time typically takes:

2 – 4 business days

This includes creating the lithophane design and manufacturing your custom product.

Estimated delivery times:

United States
7 – 12 business days

Canada
7 – 12 business days

International
10 – 18 business days

Shipping times may vary depending on customs and local delivery services.

Shipping costs are calculated at checkout.

We may offer free shipping promotions for orders over a certain value.

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the order has already shipped, PawMini Lab is not responsible for lost packages.

We are not responsible for shipping delays caused by:

If your package is lost in transit, please contact us and we will help investigate with the shipping carrier.